Step 5: Adding Parents

David Whitehead

Last Update 21 วันที่แล้ว

Login as the administrator and click Parents in the top menu.  Then click All Parents. Click the orange Add Parent button.

You have the option to add as a 'new' or 'existing' parent.


Linking Siblings to Parents 1 and 2

It is very Important that the parent ID numbers match for each sibling!

After the parents name you will see a number in brackets. (Refer to image 1 below). This is the unique parent ID number. 

If this ID differs between siblings, then you need to ascertain which is the correct ID, and make it the same ID for all siblings. 

The correct ID is generally the one where the Invite Status shows as 'Registered'. 


Follow these steps to unlink a sibling and re-add the correct Parent ID:

1. You will need to ’remove the link to student’ if the ID numbers are not the same. Do this by clicking the parents name and clicking 'Remove link to parent'. (Refer to image 2 below)

2. Once unlinked, the orange ‘Add parent’ button will appear

3. Click the ‘Add parent’ button and a box will appear on the next page with two options: New parent and Existing parent

4. Choose the Existing parent option and click on 'please choose' to select the parent from the dropdown list with the same ID number and then click allocate parent.

5. Now when the parent logs into their app, they will see all their children. 

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