Help Centre | ChildCloud
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Frequently Asked Questions
27

Frequently Asked Questions

Last Update há 5 meses
A list of common questions we've been asked. If you've got a question, chances are you'll find the answer here.
David Whitehead
Is ChildCloud POPIA Complaint?
Last Update há 2 anos
How do I switch portals?
Last Update há 2 anos
Can student, staff and parent data be uploaded in bulk?
Last Update há 2 anos
Forgot password?
Last Update há 2 anos
Can I add a logon button to ChildCloud from my own school website?
Last Update há 2 anos
New profile photo not reflecting
Last Update há 2 anos
How much does ChildCloud cost?
Last Update há 2 anos
Do you have preloaded Learning Frameworks?
Last Update há 2 anos
How do I archive or delete a parent?
Last Update há 2 anos
How do I hide staff mobiles from parents
Last Update há 2 anos

Other Categories

Administration Modules
Anything relating to the students administration is covered in this category.
11 articles and other
Last Update há um ano
Communication Modules
Here we provide tutorials on all communication modules … such as news, reminders, activities, calendar, email, SMS, messenger etc.
14 articles and other
Last Update há um mês
Academic Modules
All modules relating to curriculum, record keeping, lesson planning etc
6 articles and other
Last Update há 2 anos
Parent Portal
Need to add a new parent, archive a parent or edit a parents profile? Then this category is what you are looking for.
9 articles and other
Last Update há 2 meses
Staff Portal
Need help adding a teacher, or allocating a teacher to a subject or classroom. We provide details tutorials on all school staff related topics.
3 articles and other
Last Update há um mês
Getting Started (Setup)
We realize getting started can be a daunting process, so we have added a step by step guide to help make things a little easier for you.
9 articles and other
Last Update há um mês
Additional Features
Optional extras you can use to add additional features to your ChildCloud experience such as website landing page, e-commerce store, tuck shop, student cards and more ...
5 articles and other
Last Update há um mês
Trouble Shooting and Resources
Download parent, administrator handbooks and many more useful resources
3 articles and other
Last Update há um ano
Privacy and Security
We explain our privacy and security policy
3 articles and other
Last Update há 2 anos
New Features
New features along with step-by-step guide and screenshots.
1 article and other
Last Update há 2 anos

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